How are you doing Russ?
I've got a BlackBerry storm. While i agree with Kenny about the surepress screen being "difficult" It is really easy to get used to. I have no problem pumping out a small to medium email, BBM or text messages. The applications alone on this device is what makes the device great.
Verizon's newest released Official Operating System (.148) has also improved many shortcomings of the Storm since release.
The device has a solid feel to it, with some heft. It's a pretty sturdy phone for having so many moving parts.
With that being said, some have trouble with screen "clicks" Not the screen not recognizing touch but the actual tactile "click" Now, call this anal or call it "rightfully so" Mine seems to do pretty well.
Some fantastic applications on the storm; Pattern Lock (G1 Pattern un-lock) Poynt (White/Yellow pages, Movie times) QuickLaunch (Which is available for many models, but is something the native OS should have had!)
There are many fun games as well if you're interested for those moments of down-time.
In the end, it comes down to user preference. Me? I love the storm, but am not in love with it's input methods.
I miss a real, tactile, full keyboard. Which is a big reason I will be switching to the 9630